Franconia Auto Repair
215-362-8843
23 South Main St
Hatfield, PA 19440 40.279295 -75.298532
http://franconiaautorepair.mechanicnet.com/
215-362-8843
23 South Main St
Hatfield, PA 19440 40.279295 -75.298532
http://franconiaautorepair.mechanicnet.com/
4.95/5.00 average rating
326 reviews
326 reviews
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| Great shop. Knowledgeable, fair and friendly. I recommended to others and they all agree |
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| I did not feel valued. The mech. talked down to me as if I didn' understand auto mechanics. I didn't feel like they listened to me. |
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| This review is both positive and critical. Took my vehicle in for a diagnosis. In the morning I authorized the shop for one hour of work and a a diagnostic test (approx $180-$200). Never received a call until mid-afternoon. At that time, the shop explained that my vehicle was fixed and running great. However, I was told, they spent several hours, ordered parts and fixed everything to the tune of over $500. The shop tried to make it right by giving me a discount, and they did do a great job of fixing my vehicle. However, it stills bothers me that they took it upon themselves to spend my money without any input from me. |
| Shop Comment George, we are again, sorry for the lack of communication... as you know we were slammed busy and the excitement of finding the solution to fix what you were so very concerned about, masked the simple task of being in touch first. We are confident that this was the ultimate solution and that your Envoy is running perfectly now and we are sorry for the lack of communication. |
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